The hotel can provide baby cribs and air mattresses with advance notice. We also have supply of often forgotten necessities, such as shampoo and disposable razors 

Breakfast  

We offer a complimentary on the house breakfast from 7.00 A.m. to 9.30 A.m. daily in the restaurant area.  

Check out 

 Check out time is noon. 

Wake up service

If you would like a wakeup call please notify the hotel operator. 

Tea and Coffee Services 

Tea and coffee service is available in the lobby area 24 hours a day. Also facilities are provided in your room to make tea and coffee at your convenience.

Copies

 Copy service is available at the front desk. The change for hotel guest is 10 Cents per copy.

Credit information 

 We accept Iranian banks debit or credit cards.

Cribs

 Cribs are available as a complimentary special request item through the front desk. The number of available cribs is limited and will be provided on a first come, first served basis.

Breakfast and Dinner Delivery     

 Breakfast and dinner delivery is available to your room. Menus are placed in your room. Please order your breakfast the night before and specify the time you wish your breakfast to be delivered to your room. For other dining options please contact the front  desk .

Dry Cleaning and Laundry 

 For your convenience a laundry bag and dry clearing list are provided in each room. No service on Fridays or holidays.  Same day service is available if articles are received at the front desk by 7:30 am.

Emergency 

 In the event of an emergency, medical or otherwise dial   0.       

Tea and Coffee Services 

 Tea and coffee service is available in the lobby area 24 hours a day. Also facilities are provided in your room to make tea and coffee at your convenience.

Copies

Copy service is available at the front desk. The change for hotel guest is 10 Cents per copy.

Credit information 

 We accept Iranian banks debit or credit cards.

Cribs

Cribs are available as a complimentary special request item through the front desk. The number of available cribs is limited and will be provided on a first come, first served basis.

Exercise room 

Our exercise room is equipped for your fitness in the basement of the building located next to your room.

Fax Machine  

Facsimile (FAX) service is available for your convenience please contacts the front desk. 

Reservations 

Reservation may be made nationwide by dialing our front desk for assistance.

Safety deposit Boxes                                                                                                         

Please do not leave money or valuables in your room. Under law the hotel cannot be responsible for the loss of articles unless properly   secured in the safety deposit box located in your room. For the security of your valuables, please let us be of service.

Security

Your safety and security are of the utmost concern to those of us who welcome you as our guest. Please familiarize yourself with the Safety Guidelines provided in this directory. If a security need arises, please contact the front desk for immediate attention.

Tax

Current tax rate is  10% value added tax 

Groups/Associations 

If you are here as part of a group or association, it is possible that your group company has contracted to provide certain benefits, please check with your group or association for complete details.

Ice   

Refrigerators are provided in   each guest room. Only drinking water ( one bottle) is  free of charge. Other item in the fridge, if used, shall be charged to your room.

Room Door Key 

Should you lose your key please notify the front desk immediately. Please return your key to the front desk upon check – out.

Lost and Found  

For articles lost or found please contact the front desk.

Mail and Message 

Mail and message received at the hotel may be collected by either calling or stopping by the front desk.

Newspapers  

Newspapers are available in the lobby free of charge.

Parking 

Complimentary parking is available for all registered hotel guests. The hotel cannot be responsible for items left in vehicles on the hotel property.

Pet Policy

 For the convenience of other guests and in an effort to help us provide the cleanest and most sanitary accommodations available,   pets are not permitted in the rooms.  The  front desk will be glad to help you make other arrangements for your pet . 

Postage stamps 

Postage is available at current postal rates at the front desk

Telephone  information. Hotel Extensions                                        dial  0

Emergency                                                                                                                     dial 

Front Desk                                                                                                                     dial

Guest Rooms                                                                               7+Room Number   dial

Housekeeping                                                                                                            dial 

Manager on – Duty                                                                                                    dial 

Messages                                                                                                                       dial     

Reservations 

Security

Wake –up Service 

Local Information (charge may apply)                                                      dial 9+Number  

L.D. information (charge may apply)                                                                         dial     

Local Calls                                                                                                                   dial 9+Number

Long Distance Billed to Room  

Operator  

Or collect call                                             

 Long Distance Operator                                                                                         dial 8+00

International Billed to Room                                

dial 8+011+Country code +cityCode +Number  

Television channel

1                                                                       

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

 Plane

Khomeani International Airport (IKA) is accessible from rout 44 to Tehran which is with 2 hours distance from the Hotel. Daily fight services are provided by various international airlines. Flights to different cities in Iran are from Mehrabad airport in Tehran. These flights are organized by Iran Air , Mahan Air , and other local air line companies .

AIR LINE List

No.

Name

Web site

Tel

1

Iran AIR

www.Iranair.com

466222

2

Mahan AIR

www.Mahanairline.com

48384848

3

Turkish AIR

www.Turkishair.com

23546

4

Qatar Airway

www.Qatar.com

22015107

5

Emirate

www.Emirates.com

81345

6

Lufthansa

www.Lufthansa.com

83388

7

Etihad Airways

www.Etihad.com

22055556

8

Austrian Airline

www.Austrian.com

88700356

9

Alitalia

www.Alitalia.ir

88728028-9

10

Air Asia Airline

www.Airasia.com

26200686

11

China Southern Airline

www.Csairline.com

22645603-07

12

 Air France-KLM

www.Airfrance.com

27658000

13

Aeroflot Airline (Russian)

www. Aeroflot.ru

88807494

*14

British Airways

www.Britishairways.com

 

*15

Swissair Airline

www. Swissair.com

 

16

Kish Air

www.kishairline.com

44649948-50

17

Qeshm AIR

www.Qeshm_air.com

47999

18

Aseman Airlines

www.iaa.com

66002210

 

 Train 

Garmsar  train station  is located just  1.5 Km west of the Hotel . From Garmsar station trains go to Tehran and Mashhad ( An eastern city ) .

Also  from Garmsar station trains go to the northern part of Iran , Gorgan city  and Turkmen port on Caspian sea. 

Traveler safety tips 

1- Don’t answer the door in your hotel room without verifying who it is. If a person claims to be an employee, call the front desk and ask if someone form the staff is supposed to have access to your room and for what purpose.

2- When returning to the hotels in the late evening, use the main entrance of the hotel. Be observant and look around before entering planking lots.

3- Close the door securely whenever you are in your room, and use all of the locking devices provided.

4- Don’t needlessly display guestroom keys in public or carelessly leave them on restaurant tables or other places where they can easily be stolen.

5- Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry.

6- Don’t invite strangers to your room.

7- place all valuables in your in – room safe.

8- Do not leave valuables in your vehicle.

9- check to see that all windows and any connecting room doors are locked . 

10- If  you see any suspicious activity please report your observation to the management. 

Fire safety

 Like all buildings , hotels can have fires , plan what to do when you check in. You won’t have time to plan during a fire. 

First

 Find two exits nearest your room .Be sure they are unlocked and unblocked.

Then 

• Count doors between you room and exist so you will have a reference point if it’s smoky.

• If the fire is in your room, get out and close the door. Once out; report the fire.

• If the fire is not in your room, leave if you can. In smoke, crawl, fresh air will be at the floor. Take you keys so you can go back if you can’t use your exits. 

• Fire emergency

• The hotel is fully equipped with modern fire prevention devices. For your additional   safety, please familiarize yourself with the fire alarm locations, exit routes and the fire safety guides. This information is posted on the back of each guest room door.                                                                                   )  

Double locks and chains

For additional security , uttize the deadbolt  lock provided on your door upon entering and lock the door from inside.

Admittance

Do not admit persons to your room without knowing who they are first. If there is any doubt  about a hotel employee,  please contact the front desk.

Keys

 Safeguard your key; do not give your key to others. Upon departing leave all keys with the front desk . Do not leave your key in your room or in the door.